Welcome to La Casa Clean.
These Terms of Service explain the terms that apply when you create an account, access or use the La Casa Clean app and its related services.
By creating an account or using La Casa Clean, you agree to these Terms. Please read them alongside our Privacy Policy.
1. About La Casa Clean
La Casa Clean is a business organisation app designed primarily for self-employed and independent cleaners.
The app provides tools to help you organise information such as clients, jobs, schedules, notes, assessments, supplies and payment status.
La Casa Clean is designed as an organisational tool. It does not provide accounting, bookkeeping, tax, legal or financial advice.
References to “La Casa Clean”, “we”, “us” or “our” in these Terms refer to the provider of the La Casa Clean app.
2. Your account
You must create an account to use La Casa Clean.
You are responsible for:
providing accurate information when creating and using your account;
keeping your login details and password secure;
maintaining the security of devices used to access your account; and
activity carried out through your account.
Please contact us as soon as possible if you believe your account has been accessed without your permission.
3. Using La Casa Clean
You may use La Casa Clean for your own lawful business and organisational purposes.
You must not use the app to:
break any applicable law or regulation;
access another person's account or data without permission;
interfere with the operation or security of the service;
attempt to copy, reverse engineer or misuse the app or its underlying technology except where permitted by law;
upload unlawful, harmful or malicious content; or
use La Casa Clean in a way that could damage the service or prevent others from using it.
You remain responsible for the information you enter into the app and for ensuring that you have an appropriate lawful basis for storing personal information relating to your own clients.
4. Client information
La Casa Clean allows you to store information about your cleaning clients, including contact details, addresses, job information, preferences and notes.
As an independent business owner, you are responsible for the information you choose to record about your clients and for complying with any data protection obligations that apply to your business.
Please only store information that is reasonably necessary for managing your work.
Our handling of information relating to your La Casa Clean account is explained further in our Privacy Policy.
5. Jobs, schedules and reminders
La Casa Clean provides tools to help organise jobs, recurring schedules, assessments and reminders.
These features are intended to assist with organisation and should not be relied upon as the sole record of an important appointment, financial obligation or business commitment.
While we aim to provide a reliable service, we cannot guarantee that reminders, emails, notifications, imported information or scheduled events will always be delivered or displayed without interruption or error.
You remain responsible for checking your work schedule and business commitments.
6. Diary Import and automated features
Some La Casa Clean features may use automated technology to help interpret or organise information, including the Diary Import feature.
Automated recognition may occasionally misunderstand, omit or incorrectly interpret information.
You are responsible for reviewing imported information before saving or relying on it.
Features labelled Beta are still being developed and may change, contain errors or occasionally be unavailable.
7. Payment status
La Casa Clean allows you to mark jobs as paid or unpaid for organisational purposes.
La Casa Clean does not process payments between you and your clients, hold client funds, collect debts or verify whether a payment has actually been made.
A paid or unpaid status within the app is based on information recorded by you and should not be treated as independent financial confirmation.
8. Subscriptions and free trials
Some features of La Casa Clean require a paid subscription.
Available subscription options, prices and any introductory or trial periods will be displayed before purchase.
Where subscriptions are purchased through the Apple App Store or Google Play, payment, renewal and cancellation are handled through the relevant store and are also subject to that store's terms.
Subscriptions may renew automatically unless cancelled through the relevant platform before the next renewal date.
Prices may change in the future. Where required, appropriate notice will be provided before a price change applies.
Any promotional, founding-user or complimentary access may be subject to separate eligibility conditions.
9. Cancellation
You may cancel a paid subscription through the platform through which you purchased it.
Cancelling a subscription normally prevents the next renewal rather than immediately ending the current paid subscription period, subject to the rules of the relevant app store and applicable consumer law.
Deleting the La Casa Clean app from your device does not necessarily cancel an active subscription.
Your statutory consumer rights are not affected by these Terms.
10. Availability of the service
We want La Casa Clean to be dependable, but no digital service can be guaranteed to operate continuously.
The app may occasionally be unavailable due to maintenance, updates, technical issues, third-party services, or circumstances beyond our reasonable control.
Features may also be improved, changed, replaced or removed as La Casa Clean develops.
Where practical, we will aim to make significant changes in a way that minimises disruption to users.
11. Your data and backups
We take reasonable measures to protect and maintain information stored through La Casa Clean.
However, no digital storage system can guarantee that data will never be lost, corrupted or temporarily unavailable.
Where information is particularly important to your business, you should maintain any additional records that you reasonably need.
Information about how personal data is handled, retained and protected can be found in our Privacy Policy.
12. Intellectual property
The La Casa Clean name, branding, app design, written content, graphics, software and other original materials associated with the service are owned by or licensed to La Casa Clean and are protected by applicable intellectual property laws.
Using the app does not transfer ownership of these materials to you.
You retain ownership of the information and content that you enter into your account.
13. Third-party services
La Casa Clean may rely on or connect with third-party services to provide certain functionality, such as authentication, email delivery, hosting or app-store purchases.
Their own terms and privacy policies may govern those services.
We are not responsible for third-party services where matters are outside our reasonable control.
14. Closing or suspending accounts
You may stop using La Casa Clean at any time.
We may suspend or restrict access to an account where reasonably necessary, including where we believe these Terms have been seriously breached, the service is being misused, or action is required to protect users or the security of the service.
Where appropriate and reasonably possible, we will provide notice.
Information about account deletion and personal data retention should be read alongside our Privacy Policy.
15. Liability
La Casa Clean is intended to help you organise your business. You remain responsible for decisions relating to your clients, appointments, pricing, finances, taxes and business operations.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under applicable consumer law.
Subject to those rights, we are not responsible for losses caused by circumstances outside our reasonable control or for business decisions made solely in reliance on information stored, generated or displayed by the app.
16. Changes to these Terms
We may update these Terms from time to time as La Casa Clean develops, legal requirements change or new features are introduced.
The latest version will be available on the La Casa Clean website, and the “Last updated” date at the top of this page will be changed accordingly.
Where a change materially affects your rights or use of a paid service, we will provide notice where required.
17. Governing law
These Terms are governed by the laws of Scotland.
If you are a consumer, you may also have rights under the mandatory laws applicable where you live.
Nothing in these Terms affects rights that cannot legally be excluded.
18. Contact
If you have questions about these Terms or about La Casa Clean, please contact us through the support details provided on the La Casa Clean website.
La Casa Clean
Glasgow, Scotland
support@lacasaclean.app
